Privacy Policy

Effective Date: January 11, 2026

Big Mikes Transport LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or contact us.

1. Information We Collect

We may collect personal information in various ways, including:

Personal Identifiers: Name, email address, phone number, postal address.

Company Information: Business name, shipping details, billing information.

Automatically Collected Information: IP addresses, browser type, referring URLs, and browsing patterns collected via cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide freight transportation services.
  • To communicate with you regarding your shipments, requests, and inquiries.
  • To process payments and manage accounts.
  • To improve our website and services.
  • To comply with legal obligations.

Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

3. How We Share Your Information

We may share your personal information:

  • When required by law, such as in response to legal requests or to protect our rights.
  • In connection with business transfers, such as during mergers or acquisitions.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Your Data Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request corrections to inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data under certain conditions.
  • Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us at office@bigmikestransport.net or call (312) 884-2912.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities on our website. This information helps us improve our services and provide a better user experience. You can set your browser to refuse cookies, but this may affect your ability to use some features of our site.

7. SMS Terms and Conditions

SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Big Mikes Transport LLC, you may receive text messages related to shipment updates, delivery notifications, and customer service inquiries.

For example: “Hello! Thank you for contacting Big Mikes Transport LLC. How can we help you? Reply STOP to opt-out at any time. Message and data rates may apply. For assistance, text HELP or visit our Privacy Policy and Terms of Service.”

Message Frequency: Our SMS message frequency will be from 1 to 25 text messages daily across all users.

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

Opt-In Method: Customers will opt in for SMS messaging from Big Mikes Transport LLC through intake forms on our website located at www.bigmikestransport.net. This agreement for SMS will not be shared with third parties for marketing purposes.

Opt-Out: Customers can opt out of SMS messaging from Big Mikes Transport LLC by replying STOP at any time to any received SMS message. Once opted out, they will receive no further SMS communication. They can opt back in at any time by replying START.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party sites before providing any information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Big Mikes Transport LLC
 Email: office@bigmikestransport.net
 Phone: (312) 884-2912
 Fax: (312) 508-5487
 Web: www.bigmikestransport.net
 MC: 777716
 DOT: 2276733